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Shipping and ReturnsThis table below slows the prices of shipping different products to different areas of Europe. The postage cost works by weight and is separated into different categories, as well as the different areas of the world which we ship to. All postage in the UK and Ireland is free (including Channel Islands), and as you can see the rates throughout the world are very competitively priced.
1to1music Returns Policy 1to1music have partnered with Royal Mail and Parcelforce to provide for your delivery needs. We dispatch all goods within 1-2 working days of receiving your order. Delivery takes a few days within the UK, 3-7 for Europe and 1-2 weeks for the rest of the world.
We offer a 14 day day money back guarantee on all items purchased from the shop, although we require that the items are sent back to us in perfect working condition and that all the original packaging is included with the item. We are also unable to refund any postage costs for shipping the item back to us. We will also replace any damaged item, usually via an arranged collection by Parcelforce. You can always phone our hotline between 10am and 5pm, Monday or Friday on 02890814855. Out of hours? No problem, we check our e-mails each evening as well as throughout the day and weekends, so don't hesitate to e-mail us at sales@1to1music.co.uk with any query you may have. |